How it works

Service firm / repairs / AMC · सर्विस और रिपेयर

The sticker on the appliance shows the warranty and AMC date and lets the customer raise a visit request.

Try the live demo Prices and what it includes

Set up in three minutes

1. Open Operations and choose “Service firm / repairs / AMC”; name your first location.
2. Add each technician with the days and hours customers may book.
3. Under Locations & resources › Customer link, tick what customers may do themselves and save.
4. Print the stand or sign (A5) and put it where people wait, sit or arrive.

A normal day

1. Customers scan and “report: ac not cooling” — no app, no sign-in; each gets a private page that updates by itself.
2. Entries arrive on Today as “Reported”. Press the next step (Assign technician → Start work → Mark resolved → Confirm); the customer's page follows.
3. Board view shows each state as a column, for the gate, the kitchen or the technicians.
4. Invite staff by email with a role for one location; each sees only their steps.

After the visit

1. Record the payment (cash, UPI, card or link) from the entry; it shows in Reports.
2. Share a document (prescription, job sheet) by a link that expires; every opening is logged.
3. Ask for a review: the customer gets an email with your review link.
4. Reports: entries, missed, average wait and amount per person, and the busiest hours.

All help